Subject: Is Florida Transportation & Blue Bird doing a good job for you?
Hi Ross....Yes, you are very accessible. As is Doug, and Alan for that matter. I can always reach someone if I have a question or problem regardless of time or day. Occasionally, mobile service is challenge but I know how busy everyone is. I appreciate how Allan takes the time to explain repairs to me, Lucy (warranty) who always makes me laugh, Tom (parts) who makes sure he has my parts order right and Doug (service) who never makes me feel like I am 'a pain' although I probably am. Ross will always take the time to address any of our concerns and provide training when I ask. I appreciate the relationships I have developed with each of them. I am looking forward to our system purchasing propane buses in the future from FTS as we continue to grow and move forward while providing excellent transportation service to our students!